Shipping Policy

Last updated: 11 May 2026

Order processing

Orders are typically processed within 1–2 business days after payment is received.

Estimated delivery

Standard delivery to most European destinations is typically 5–12 business days after dispatch. Delivery times are estimates and may vary during peak periods, customs processing, or carrier disruptions.

Tracking

Tracking information is provided when available by the fulfillment partner or carrier.

Address accuracy

Please ensure your shipping address is complete and accurate at checkout. We are not responsible for delays caused by incorrect or incomplete address information supplied by the customer.

Customs, duties, and taxes

Unless otherwise stated at checkout, import duties, VAT, and customs-related charges are the responsibility of the customer.

Lost or delayed parcels

If your package appears delayed or lost, contact contact@vkc.group and we will help review the shipment status with the carrier.